Shipping policy

At Nuzzle & Nest Co., we want your order to arrive safely and swiftly at your door! 🐾💛

Our Courier Partner We ship all orders via Aramex Store-to-Door — a fast, reliable, and trackable courier service that delivers directly to your doorstep anywhere in South Africa.

Shipping Rates

• Standard Delivery: R99
• FREE delivery on all orders over R1,600 🎉

Processing Time Orders are processed within 2 - 4 business days of payment confirmation. You will receive a tracking number via email once your order has been dispatched.

Delivery Time Once dispatched, delivery typically takes 8 - 11 business days depending on your location. Major cities and surrounding areas are usually delivered faster.

Order Tracking Once your order is shipped, you'll receive an Aramex tracking number so you can follow your parcel every step of the way.

Delivery Address Please ensure your delivery address is correct at checkout. Nuzzle & Nest Co. cannot be held responsible for orders delivered to an incorrect address provided by the customer.

Failed Deliveries If a delivery attempt is unsuccessful, Aramex will contact you to arrange re-delivery. Additional re-delivery fees may apply.

Questions? Contact us via our website contact form and we'll be happy to help! 💛

Last updated: June 2026