Have a question? We'd love to hear from you! Email us at nuzzlenestco@gmail.com and we'll get back to you as soon as possible.

We deliver all across South Africa using Aramex Store-to-Door for a reliable and convenient delivery experience. We offer two shipping options: Express Shipping: 5–8 business days. Standard Shipping: 8–11 business days. Orders are processed and dispatched promptly. Please note that delivery times may vary slightly depending on your location.

We want you and your pet to love every purchase! If you're not completely satisfied, we accept returns within 7 days of delivery, provided the item is unused, in its original condition, and original packaging. To initiate a return, please email us at nuzzlenestco@gmail.com with your order number and reason for return. Please note that shipping costs for returns are the responsibility of the customer. Once we receive and inspect the returned item, we will process your refund or exchange within 5–7 business days.